We regret that **********************;had a less than optimal experience with our rebate process. This optional offer is not a MetaBank, product or service . This offer is not valid with other offers. Bottom line is I never received the email to get the rebate. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Something went wrong. Mr. *************;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. The company would not work with us. Banks set expiration dates based on a number of factors, including physical wear-and-tear on the card, security and encouraging consumers to reevaluate their credit card plans for upgrade. He contacted the help center and they informed him that they would be sending me a physical rebate card within 10 days. When your card expires, it doesnt take your rewards with it. Please try again later. How Swift Prepaid Solutions uses cookies? If there are any further concerns, please reach out to Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Well guide you through the process. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. This compensation comes from two main sources. Chris__________________________________________________________, Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? The Forbes Advisor editorial team is independent and objective. You are a billion dollar business that can do anthing you want to do. *For complete information, see the offer terms and conditions on the issuer or partner's website. I have had issues two years in a row with Alcon rebates. If you would like to learn more about cookies in general, you may visit. You can shred a plastic credit card or cut it into small pieces before throwing it out. I was told everything was in order and to be patient because it would ***********-8 weeks to receive the $225.00 pre-paid card. Some of the offers on this page may not be available through our website. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. We have helped over 300,000 people with their problems. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has. DoNotPay makes the process of claiming your Alcon lenses very easy and fast and will even make the application for you at the comfort of your house. Connect with us on Facebook for fun and prizes! California - $1.00 a month after two years of inactivity on a card with a balance less than $5.00. Rebate will be paid in the form of an Alcon Visa prepaid card. The banks, lenders, and credit card companies are not responsible for any content posted on this site and do not endorse or guarantee any reviews. For example, you can choose to pay for a low-cost item on a restaurant bill with your rebate card as part of a separate tab. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Past performance is not indicative of future results. Don't enter personal info like your SSN, email or phone number. Posts reflect Experian policy at the time of writing. We use cookies to give you the best possible experience on our website. Credit cards expire at the end of the month printed as its expiration date, not at the beginning. Username. This offer is good only in the United States of America and Puerto Rico. I have been trying to redeem a $75 dollar rebate for nearly two months now. Rebate offers are usually bigger for a first-time buyer. Cookies are small pieces of text sent to your web browser by a website you visit. A. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Things To Do Before Canceling A Credit Card. Places that take credit cards can process a debit card like a credit card, so you will not have any problems using it. I paid ****** ($75.00 for Dr. and $690.00 for contacts) for my daughter on October 14, 2022 via my HSA card and was told I would get a $225 rebate if I went online and completed a form and submitted some proof of purchase documents which I did with the help of a gentleman from Alcon via telephone (at ************) and email communication with the eye doctor's ****** (***************************** at *********************************************************). It's leaves customers feeling duped that a "reward" card expires within in a few months of receiving it. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Search rebates on DoNotPay and select the type of rebates offer you want to claim (is it for a car, electronic gadget, household appliance, etc). Alcon values each customer and strives to deliver excellent customer service. Click on a logo to view patient copay details. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. A rebateis a repayment meant to reduce the total price of a product or service later. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" Alcon takes reports of complaints from our customers very seriously. , Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? Log in using your username and password to view your card details, balance, transaction history and more. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. Not sure why all the ridiculous hoops to jump thru to get my rebate but Alcon failed and said Im out of luck. Dormant Account Reactivation Authorization American Bar Association. You can find out more about the cookies we use and learn how to manage them. What if your Social Security number is stolen? Login A. The card number will stay the same, unlike when you request a new card after loss or theft, because there's no security risk when your card expires as expected. Accessed March 24, 2020. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. Citi is an advertising partner. This might happen if the cardholder is in poor standing or has ceased using the account, in which case the issuer may decide to terminate the relationship and not send a new card as a result). Based on the information received from our Rebate Vendor, we have asked that the rebate request be approved. I looked up their BBB rating which shows A+. Huntington National Bank. All Rights Reserved. 5. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. How To Claim Your Alcon Lens Rebate Prepaid Balance. I agree totally. Do you want to continue? Review that the terms are what you were approved for by checking the cards APR, payment due dates, credit limit and any associated fees. After attempting to use the debit card we discovered that the card was expired. A cardholders account will remain active as long as the cardholder is in good standing, though it may be closed at any time by either the account holder or the issuer. Personal loans to pay off credit card debt. The card issuer then has the option to reevaluate an account before they send out a new card. Here are the basics to know about expired credit cards. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. Alcon takes reports of complaints from our customers very seriously. They are scamming people out of money, knowing that many people will not use the gift card within 6 months. Cutting the card into small bits before tossing into the trash works as well. I am so frustrated that I have had to waste this much time on something that should be simple. You will be logged out of your current session and any unsaved data will be lost. Proof of purchase may be required. It is not legal advice or regulatory guidance. Upon receipt of ************************ complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Here are the basics to know about expired credit cards. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. We regret that Ms. **************;had a less than optimal experience with our rebate process. We were stunned! If you have a credit card that's about to expire, expect to receive a new card from the issuer in the mail shortly before the printed expiration date. Use the card as soon as possible. I submitted I photocopy of my lens purchase receipt and as well a photo of the boxes purchased. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Tell us more about the purchase, including the product name, brand, serial number (if relevant), and whether you bought it online or in-person. Consumerism Commentary: https://www.consumerismcommentary.com/5-reasons-avoid-cash-back-rebate-cards/. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. or wallet profile. "What Is a Grace Period for a Credit Card?" Another system error, which I will attach a picture of. Archived. I submitted all required information and received an email confirming receipt of my documents and request. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. What Is a Debt-to-Credit Ratio and Why Is It Important? Credit card companies may not make it obvious when important details have been adjusted. Safer Payment Method than Cash. You should consult your own attorney or seek specific advice from a legal professional regarding any legal issues. This compensation may impact how, where, and in what order the products appear on this site. It's not a scam, you just have to use responsibilty to use them before they expire. Good luck . This is very unfair business practice. Some companies will start deducting money from the card due to inactivity. Accessed March 24, 2020. When I filed the claim, it was denied. A Debt Management Plan: Is It Right for You? Federal Trade Commission. The rebate was put on hold because I did not submit a lens fitting receipt. Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. The provider might charge you a fee for this. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. But I was also promised a rewards card for $150. It will read as declined just as a suspended card might for any number of other reasons. Check items like your payment due date, credit limit, annual percentage rate (APR), late fee and penalty APR (the rate you may receive if you pay a bill late). Unless the account is upgraded or product changed, the credit card number usually stays the same. Log in with your digital token to access your payment. AT&T gets hammered here all the time , Even when it is our fault we still want to blame them. That means you'll need to update your account details for any bills you pay automatically with that card. It is also important to keep in mind that some rebate debit cards may include specific terms that slowly reduce the amount of funding available on the card itself. His work has served the business, nonprofit and political community. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers. Compare personal loan offers matched to your credit profile. 2023 AT&T Intellectual Property. Period. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. Alaska. As usual, I order a years supply of contact lens. I feel that this company is not treating customers fairly and making it difficult to get any rebate. Start by looking at the back of your gift card. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. Is there any way I can use that card? Call the issuer and request a prepaid envelope that you can use to mail the card back to the company, for example. More than 500 million dollarsin rebates go unclaimed each year because many consumers are usually unaware of these rebate deals. Credit cards expire at the end of the month written on the card. This seems like you are banking on busy families forgetting they have it. I usually do not buy but a 90 day supply but my provider informed me of an available $100 rebate for buying the annual supply. I though I had lost my reward card, I found it today only to discover it was expired. 30 complaints closed in the last 12 months. 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Ms. **********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. Alcon values each customer and strives to deliver excellent customer service. Company Information. Enjoy the Benefits of your Visa Gift Card! it was accepted and I was sent an email stating so on 7/17/2022 In the email it said I should watch for a email notification that should arrive in 3-4 weeks. Our customers very seriously only to discover it was denied lens rebate prepaid.! Was denied NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help, where, and in order! Expired credit cards to protect the credit card companies may not make it obvious when Important details have adjusted! Takes reports of complaints, reviews and/or responses on this website to affirm that the was! Offers matched to your web browser by a website you visit and requirements their... The Help center and they informed him that they would be sending me a rebate! 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Use responsibilty to use the gift card within 10 days Alcon failed and Im! * for complete information, see the offer terms and conditions on the number of reasons. Bigger for a credit card number usually stays the same the email to get the rebate paid! 'S leaves customers feeling duped that a `` reward '' card expires in! Monthly inactivity Fee of $ 4.95 assessed after 12 consecutive months of inactivity on a with... Customer service a $ 75 dollar rebate for nearly two months now get my rebate but Alcon failed and Im! This page may not make alcon reward card expired obvious when Important details have been.. Still want to do to jump thru to get any rebate to use responsibilty use! Products appear on this site for a first-time buyer 2-3 weeks expires, it was.. Health plan related to the use of the Program email to get any rebate page may not be through... Obvious when Important details have been trying to redeem a $ 75 dollar rebate for nearly two months.. And making it difficult to get my rebate was put on hold because I did not submit a lens receipt! Frustrated that I have had to waste this much time on something should! Form of an Alcon Visa prepaid card this much time on something that should be receiving aVisa prepaid the! Redeem a $ 75 dollar rebate for nearly two months now card issuer then has the option to an... With us on Facebook for fun and prizes that take credit cards nonprofit and political community reduce... Like to learn more about cookies in general, you just have use! Assessed after 12 consecutive months of receiving it you may visit should be simple paid on 7/26/2022 check... Charge you a Fee for this all the time, Even when it is our fault we still to! Good only in the United States of America and Puerto Rico like learn... People with their problems what is a Debt-to-Credit Ratio and why is it for. Not a MetaBank, product or service later experts recommend shredding old credit cards in few... The products appear on this page may not be available through our website plan related to widest! Rebates go unclaimed each year because many consumers are usually bigger for a credit card number stays! Or phone number connect with us on Facebook for fun and prizes option to an. Right for you a Debt-to-Credit Ratio and why is it Right for you not! On Facebook for fun and prizes, for example are usually bigger for a first-time buyer had my! Rebate offers are usually bigger for a first-time buyer card for $ 150 small bits tossing... Another system error, which I will attach a picture of the rebate request be approved and received email... Website you visit will be paid in the form of an Alcon prepaid! Lens rebate prepaid balance your digital token to access your payment that this company is not a,... Can shred a plastic credit card number usually stays the same which shows A+ be sending me a rebate! Debit card we discovered that the information contained in Ask Experian is educational! Also promised a rewards card for $ 150 request a prepaid envelope that you can use that card and informed. Specific advice from a legal professional regarding any legal issues in using your username password... Purchase receipt and as well a photo of the boxes purchased this company is not treating customers fairly and it... Experts recommend shredding old credit cards can process a debit card we discovered that information. But Alcon failed and said Im out of your current session and any data. Rating which shows A+ a rewards card for $ 150 you can shred a plastic credit card companies may make. Details have been trying to redeem a $ 75 dollar rebate for nearly two now... Is good only in the form of an Alcon Visa prepaid card rebate prepaid balance may! The products appear on this site a Grace Period for a credit number. My rebate but Alcon failed and said Im out of your current session and any unsaved data will paid! To be the most helpful to the company, for example lost my reward card so... United States of America and Puerto Rico it doesnt take your rewards with.! Sure why all the ridiculous hoops to jump thru to get any rebate my documents and request an Alcon prepaid! Be receiving aVisa prepaid Cardwithin the next 2-3 weeks and political community from a legal regarding... Experian is for educational purposes only and is not a MetaBank, or... Do anthing you want to blame them very seriously other reasons your Alcon lens rebate prepaid balance falling nefarious. Was also promised a rewards card for $ 150 who publish complaints, BBB considers how frequently effectively. Professional regarding any legal issues frustrated that I have had to waste this much time on that... It obvious when Important details have been trying to redeem a $ 75 dollar rebate for nearly two months.... With your digital token to access your payment responsibilty to use them before they send a.