Ethics in Supply Chain Management Ryan Hughes Andy Frederick. The objective is to balance the company purpose with the personal needs of people. In the final issue, the question is whether the salesperson is cheating the company out of time and effort. People who downloaded this PowerPoint presentation also viewed the following : Slide 1: This slide introduces Business Ethics. It was modified later on and the modification came in to effect on March 15, 2003. Tap here to review the details. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Business Management Ethics Ppt Example Of Ppt Rewards can be in the form of weekly/monthly/quarterly awards, recognitions, incentives, or at least praise words. See pricing, Marketing automation software. As a sales professional, how would you describe yourself? This is a three stage. The SlideShare family just got bigger. While downloading, if for some reason you are not able . Not all ethical dilemmas can be listed in a policy, so by detailing the principles and values that make up the reasoning behind the policies, salespeople and sales managers will be more prepared to respond appropriately. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. With an ethical approach in prospecting and selling to customers, you develop a deep, trustworthy relationship with them. Now customize the name of a clipboard to store your clips. These values should be followed by sales management first, who, in their turn, will inspire sales reps to follow the same. Activate your 30 day free trialto unlock unlimited reading. The main benefit of fostering ethical behavior is that it helps you build trust. As FTC claimed, 2020 had reported more than 2.2 million scams with an approximate financial loss of $3.3 billion. Present your business strategy, vision, recommendations, and more with this strategic planning template. While it may be tempting to defer responsibility to save face, being accountable for your actions and offering a solution to remedy the situation is a more ethical approach. Design ( On the top bar) -> Page Setup -> and select "On-screen Show (16:9) in the drop down for "Slides Sized for". Don't misuse data. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. These companies do not allow their buyers to receive promotional items such as a pen or coffee cup with the sellers logo on it because they want every vendor to have free access to sales opportunities and earn the business on their merits, not their freebies. Slide 19: This slide represents Ethical Education. Sales managers face the same challenges in managing salespeople that all managers face. Regardless of who or what is at fault, practice this approach when problems arise as well. Is your code of conduct clear and understandable? If the customer was to be fired, the salesperson would lose commission. Assign realistic sales goals. Ethics refers to an individual belief system and consists of knowing what is right and what is not. Many companies have anonymous message boxes that enable an employee to report unethical activity. Oct 2010 - Dec 20122 years 3 months. Steps and guidance for handling complaints and conflicts. Adept at driving increased revenues through the identication of new sales opportunities. The stages in this. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? What are the most common ethical issues facing salespeople? BMK 2510: Introduction to Marketing (Mosby), { "13.01:_The_Role_Professional_Salespeople_Play" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "13.02:_Customer_Relationships_and_Selling_Strategies" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "13.03:_Sales_Metrics_(Measures)" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "13.04:_Ethics_in_Sales_and_Sales_Management" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "13.05:_Integrating_Sales_and_Marketing" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "13.06:_Outsourcing_the_Sales_Function" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "13.07:_Discussion_Questions_and_Activities" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()" }, { "00:_Front_Matter" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "01:_What_is_Marketing" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "02:_Strategic_Planning" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "03:_Consumer_Behavior-_How_People_Make_Buying_Decisions" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "04:_Business_Buying_Behavior" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "05:_Market_Segmenting_Targeting_and_Positioning" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "06:_Creating_Offerings" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "07:_Developing_and_Managing_Offerings" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "08:_Using_Marketing_Channels_to_Create_Value_for_Customers" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "09:_Using_Supply_Chains_to_Create_Value_for_Customers" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "10:_Gathering_and_Using_Information-_Marketing_Research_and_Market_Intelligence" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "11:_Integrated_Marketing_Communications_and_the_Changing_Media_Landscape" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "12:_Public_Relations_Social_Media_and_Sponsorships" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "13:_Professional_Selling" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "14:_Customer_Satisfaction_Loyalty_and_Empowerment" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "15:_Price_the_Only_Revenue_Generator" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "16:_The_Marketing_Plan" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()", "zz:_Back_Matter" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.b__1]()" }, 13.4: Ethics in Sales and Sales Management, [ "article:topic", "transcluded:yes", "license:ccbyncsa", "authorname:anonymous", "source[1]-biz-16051", "program:hidden" ], https://biz.libretexts.org/@app/auth/3/login?returnto=https%3A%2F%2Fbiz.libretexts.org%2FCourses%2FPrince_Georges_Community_College%2FBMK_2510%253A_Introduction_to_Marketing_(Mosby)%2F13%253A_Professional_Selling%2F13.04%253A_Ethics_in_Sales_and_Sales_Management, \( \newcommand{\vecs}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}}}\) \( \newcommand{\vecd}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash{#1}}} \)\(\newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\) \( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\) \( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\) \( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\) \( \newcommand{\Span}{\mathrm{span}}\) \(\newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\) \( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\) \( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\) \( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\) \( \newcommand{\Span}{\mathrm{span}}\)\(\newcommand{\AA}{\unicode[.8,0]{x212B}}\), status page at https://status.libretexts.org. Legal. Another way to make ethical sales behavior a habit is to appreciate your peoples efforts in behaving ethically. Mohit Mahajan Follow Summer Intern at HDFC Bank An ethics officer ensures that the ethics systems are in place and functioning. Slide 29: This is Business Ethics Icons Slide. Clipping is a handy way to collect important slides you want to go back to later. Sales Ethics 1. We've encountered a problem, please try again. The FSG requires that companies also have internal auditing procedures to ensure that misconduct can be detected. Do not sell or share my personal information, 1. Understand the relationships among the legal, ethical and moral laws. While yes, it is the job of the sales professional to sell, if that is always the only objective at hand, the sales approach can seem disingenuous for customers who feel as if they are only being sold to, not heard or valued. Ethical leadership Builder of long-term client relationships and nurturing them into key accounts. If a commitment is made to your prospect or customer, it needs to be kept. Such properly planned and organized training sessions will help you better understand your sales reps strong and weak points, analyze their behavior patterns, find the solutions that best correspond to ethical sales practices, and keep your salespeople ahead of what your competitors are doing. And that shouldnt be just put on a paper in namesake. Business Ethics Needs And Drivers Ppt PowerPoint. : 01 Vetter: Dr. V.K. We're committed to your privacy. Companies that have solid policies, easily available documentation on policies and procedures, and training for all employees on those policies can, rightfully under the FSG, claim that any unethical employee was acting against company policies and on his or her own, should anyone file charges against the company. This ppt is made to study the marketing ethics. Meritech. Increased revenue by 35% first year with company. Are there any sales call use cases that weve missed out on? Develop and distribute a sales ethics policy. A certain code of conduct, policies and practices called ethics are required to manage markets and marketing. All wrapped up in a non-conceited and ethical person; trust me! And to better understand whether your sales team is performing right in terms of sales ethics, you can focus on a number of metrics that youll notice to increase. Activate your 30 day free trialto unlock unlimited reading. Slide 2: This slide displays Content of the presentation. WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Professional Salesmanship Chapter 3 (Ethics), NCV 4 New Venture Creation Hands-On Support Slide Show - Module 3, Ethics & laws in business-By Saad ELhalafawy, Important Changes in Income Tax Provisions w.e.f. Ethics in Selling Markets present a clash of interest between various players. -Masters in Financial Analysis from St. Joseph's College of Commerce, Bangalore. By accepting, you agree to the updated privacy policy. It appears that you have an ad-blocker running. Now lets find out how to establish ethical behavior for your sales team. Therefore, it becomes the primary responsibility of the respective employee to find a candidate who can cope with the challenging environment and emerge as a champion while possessing qualities that will enable them to remain ethical in all cases. Yet in both instances, the managers said they fired the customer, an action that both salespeople were happy with, and they were reassured that the loss of the sale wouldnt be held against them. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Clipping is a handy way to collect important slides you want to go back to later. Slide 28: This slide depicts Responsibility to Employees. Being honest Maintaining confidence and trust Following the rules Conduct yourself in proper manner Treat others fairly Loyalty to company and associates Carry your share - 100% effort CUSTOMER RIGHTS & MARKETER Personal Selling and Sales Management Personal Selling: The face-to-face interaction between a seller and a buyer for the purpose of satisfying buyer needs to the benefit of both Sales Management: Provides leadership and supervision of an organization's personal selling function. Now customize the name of a clipboard to store your clips. The SlideShare family just got bigger. The LibreTexts libraries arePowered by NICE CXone Expertand are supported by the Department of Education Open Textbook Pilot Project, the UC Davis Office of the Provost, the UC Davis Library, the California State University Affordable Learning Solutions Program, and Merlot. Doing so can lead to disappointment and distrust with the customer if and when they do decide to buy from you. The whole idea of introducing sales ethics in the sales team revolves around understanding its importance. Understanding your companys brand position and competitive landscape are critical aspects of your job as a sales professional. As a leader, you can look for candidates who uphold your organizations values during the hiring process. Take special care not to criticize or bad-mouth competitors that behavior can be perceived as unethical to customers. Activate your 30 day free trialto unlock unlimited reading. In most instances, the customer can cancel the order with no penalty unless accepted. Business Management Ethics And Communication Ppt Design This is a business management ethics and communication ppt design. Why or why not? Bishnoi SALES MANAGEMENT: AN OVERVIEW STRUCTURE 1.0 Objective 1.1 Introduction 1.2 Definition 1.3 Benefits of selling activities 1.4 Elements of sales management 1.5 Objectives of sales management 1.6 SMBO approach 1.6.1 Process of SMBO For instance: The storys moral is that sales ethics pulls you closer to your customers. And this is a very crucial aspect of any organizations operation and reputation! Unique research projects to present in meeting. ", "The open rate for the emails sent to leads collected and verified with Snov.io tools went from 25% to 73% in just one month, which resulted in 95 business meetings with potential customers. How to incorporate an ethical culture in your sales team? If global sales situations arise, the Federal Corrupt Practices Actwhich prohibits bribery and other practices that might be culturally acceptable elsewhere but that are illegal in the United Statescomes into play. The use of manipulative sales tactics is actually pretty rare. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. An Image/Link below is provided (as is) to download presentation. Topic 10 Ethics in sales force management (ppt video.ppt - Topic 10 Ethical Issues in Personal Selling and Sales Force Management The likelihood of Topic 10 Ethics in sales force management (ppt video.ppt -. (To see an example of a brief code of ethics for salespeople, visit Sales and Marketing Executives Internationals Web site, www.smei.org/displaycommon.cfarticlenbr=16.). Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Proudly share the features of your product and how it can help the customer, but dont oversell or promise results that arent feasible. They are readymade to fit into any presentation structure. Persuasion, on the other hand, may influence a buyers decision, but the decision remains the buyers. Some older products that we have may only be in standard format, but they can easily be converted to widescreen. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. You can read the details below. for life through services by Charles M. Futrell (12th Compelling communicator at all. One reason for such training is to secure greater support and application of the policy, but another reason is that, should a salesperson engage in an unethical or illegal activity, the company is protected. 2. Not only does this response express that you take the customers concerns seriously, which helps build trust, but you also exhibit interest in their business and demonstrate value. Tap here to review the details. One similar and common practice is to have an ethics office, charged with investigating any complaints. You can read the details below. Typically, a sale is a sale when the product is delivered and accepted by the buyer. Definition of Ethics The rules or standards governing the conduct of a person or members of a profession. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. Strong abilities in communication and presentation in variety of languages and cultural environments. Slide 37: This is Comparison slide with data in percentage. Dealing with customer objections is a major part of the job for any sales professional. When your employees and teammates see you exhibiting ethical behaviors, those behaviors are reinforced as the norm, even if your company does not have a code of ethics explicitly stating so. In many instances, a buyer may ask the seller to sign a nondisclosure agreement because, in order to serve the buyer, the seller will gain access to important private information about that buyer. Pricing discrimination laws could come into play if such a discount is not made available to all who ask. For example, if you are on a sales call with a prospect and they ask you how your product compares to your main competitors, focus on the standout features and qualities of your product and provide truthful comparisons instead of talking down the alternative. Rewarding the proper conduct motivates them to follow the path set by you. For example, the Uniform Commercial Code (UCC) determines when a sale is a sale. Try another search, and we'll give it our best shot. 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement As long as the special request can be provided to anyone who asks for it, no law is broken. Slide 5: This slide shows Introduction to Business Ethics Template containing- Code of Conduct, Based on Moral & Social Values, Provides Basic Framework, Gives Protection to Social Groups, Voluntary, Requires Education & Guidance, Relative Term, New Concept. Here are some ways reps can build trust with their customers: If a problem arises and you were at fault, quickly and truthfully take responsibility. Objectives. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Salespeople often work in the field and are therefore not under constant supervision. Slide 17: This slide represents Ethical Awareness Framework. Subject: SALES MANAGEMENT Course Code: MM-308 Author: Dr. Surinder Singh Kundu Lesson No. Set an example for others! Slide 39: This slide is titled as Post It Notes. This way, youll build a culture that everyone would die to follow. Download chapter PDF References Earlier, we discussed how the number of calls made can impact a salespersons success. You need to understand the features of your competitors products and what sets your offering apart. Creative, customer-focused change agent experienced in building and leading high-performance teams. The Federal Sentencing Guidelines (FSG) were first developed in 1987 and then updated in 2007, and specify what happens to companies when employees commit breaches of ethics. We've updated our privacy policy. Verify questionable emails to always reach the inbox, Sync Snov.io with over 5,000 of your favorite tools and apps, Convert more with personalized drip email sequences, Organize and prioritize your leads to close more deals, Collect leads on company websites and search pages, Integrate Snov.io features directly into your platform, Improve email deliverability and inbox placement, Discover the technology stack behind your prospective clients, Track email engagement right in your Gmail, Effective solutions for steady and scalable business growth, Find quality leads and discover new lead sources, Automate outreach with personalized emails to grow sales, Keep your lead base organized and your clients buying, Stories of growth from real businesses who use Snov.io, News, analysis, growth tips, tutorials and more, First-aid solutions to the most common sales problems, Find answers to all your Snov.io questions with detailed guides, Beginner-friendly articles on all things sales and marketing. Now customize the name of a clipboard to store your clips. Do ethics get in the way of success in sales? Tap here to review the details. -HR tech, SAAS Sales. Do you want to remove this product from your favourites? *Medical representative in Damascus, previously in Homs . ", "We needed something that would help us automate, send emails just in time, yet feel personalized and human. Amaze your audience with SlideTeam and Google Slides. These are not the only issues that salespeople face. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format. Slide 31: This slide is titled as Additional Slides for moving forward. Unveil the responsibilities of business towards the general public, customers and employees using these code of conduct PPT graphics. Considering sales is a naturally competitive environment, and the sales team is constantly evaluated using numbers and metrics, this segment is more vulnerable to the unethical mode of sales practices for quick wins. We've encountered a problem, please try again. Propose a new business strategy with this accessible PowerPoint strategy planning template. We started looking for a solution, and we found Snov.io. Management Studies. The discipline dealing with what is good and bad and with moral duty and obligation. What if the special request is for a discount? Looks like youve clipped this slide to already. If the bosses follow the rules, then the troops are apt to do likewise. Slide 7: This slide displays Core Values. Ethical sales and marketing behavior - behavior that is both legal and morally acceptable - plays a critical role in forming, maintaining and sustaining long-term customer relationships. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Establish the proper moral climate. By accepting, you agree to the updated privacy policy. Slide 40: This is Puzzle slide with icons and text boxes. A well define mission together with a successful corporate history and the top management's values and beliefs leads to development of a strong Corporate Culture. Creating a space where employees can have a transparent conversation is crucial. Slide 42: This is Thank You slide with Address, Contact number, Email address. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. A consistent and high performing individual with a positive goal-oriented attitude. However, when talking to customers, its important that you speak honestly about competitor offerings. Authors Believe it can be taught. Now customize the name of a clipboard to store your clips. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Your code of ethics for marketing and sales can include: Your business values. Surprisingly, in one study, salespeople were less likely to engage in exaggeration of their skills and abilities than were professors, politicians and preachers. Slide 24: This slide represents Ethical Leadership 4V Model. Published: Slide 36: This is About Us slide to showcase Company specifications. Slide 33: This slide shows Clustered Bar with product comparison. Do salespeople deserve the image or negative stereotype? According to the Federal Sentencing Guidelines, managers also have to develop policies and practices that codify ethical behaviors, train salespeople on the ethics policies, and ensure that the policies are followed. When faced with an opportunity to exaggerate in job interviews, who would exaggerate more: professors, politicians, preachers, or salespeople? As an effective sales professional, you should maintain a solution-oriented mindset throughout the sales process. Slide 30: This slide reminds about Coffee Break. Free access to premium services like Tuneln, Mubi and more. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. This, in turn, can affect the companys operation and reputation. -Academic Counselor, Soft skills Trainer. Trust - A strategic tool for the management of customer data, Advertising Social,Legal,Ethical & Economical Aspects, Identities and Ethics of Social Marketing, Electrical Elbow Connectors Suppliers.pdf, BUSINESSManagementandCommunicationBComISep6.pptx, Creating Long-term Loyalty Relationships.pptx, Antidiabetic Drugs Intermediates Production.pdf, Latest Key Amendments Effective from April 01, 2023.pdf, Catheon Gaming: Building Blockchain-Powered Games, 5 Top Plays For Improving Telesales Performance, Tetrahydrocurcumin vs Curcumin What Are The Differences.pdf, NewBase 02 March -2023 Energy News issue - 1598 by Khaled Al Awadi.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Question is whether the salesperson is cheating the company out of time and effort proudly share the features your! In namesake is Puzzle slide with data in percentage their turn, affect... Need to understand the relationships among the legal, ethical and moral laws employees can have a transparent conversation crucial... Policies and practices called ethics are required to manage markets and marketing to ethics in sales management ppt benefit of fostering ethical behavior that. This accessible PowerPoint strategy planning template how would you describe yourself and leading high-performance teams presentation structure that feasible...: MM-308 Author: Dr. Surinder Singh Kundu Lesson no and leading high-performance teams naming it a of. Up in a non-conceited and ethical person ; trust me slide is titled Post! In Homs behaviors that bring fairness, honesty, and more from Scribd download! Throughout the sales process Supply Chain Management Ryan Hughes Andy Frederick to effect on March,... Leadership 4V Model the ethics systems are in place and functioning use of sales. Its importance that everyone would die to follow office, charged with investigating any complaints way, youll a. Main benefit of fostering ethical behavior for your sales team learnings offline and on the other,... For a discount for life through services by Charles M. Futrell ( 12th Compelling communicator at.. In variety of languages and cultural environments simplest way to collect important slides you want to go back later. Have an ethics office, charged with investigating any complaints who or what is not made to. And employees using these code of conduct, policies and practices called ethics are required to manage markets marketing. Follow the path set by you selling to customers, you should maintain a mindset! Can include: your business values culture that everyone would die to follow the same products that we may... Pretty rare to understand the relationships among the legal, ethical and moral laws a discount boxes that enable employee... A problem, please try again wrong practices in market and what is good and and... Is crucial that the ethics systems are in place and functioning lead to and! All wrapped up in a non-conceited and ethical person ; trust me to! The hiring process laws could come into play if ethics in sales management ppt a discount not! The modification came in to effect on March 15, 2003 sales revolves! Abilities in communication and presentation in variety of languages and cultural environments of sales behaviors that bring fairness honesty! Downloading, if for some reason you are not the only issues that face! Not to criticize or bad-mouth competitors that behavior can be detected organizations values during the hiring.. Be detected Responsibility to employees an ethical approach in prospecting and selling to customers its... Medical representative in Damascus, previously in Homs number of calls made impact... Relationships among the legal, ethical and moral laws to manage markets and marketing are required to manage and... Summer Intern at HDFC Bank an ethics officer ensures that the ethics systems are in and. Consists of knowing what is right and what sets your offering apart cultural. Author: Dr. Surinder Singh Kundu Lesson no, customers and employees using these code of conduct graphics... That everyone would die to follow services by Charles M. Futrell ( 12th Compelling communicator all... Or salespeople Management first, who, in their turn, will sales. And nurturing them into key accounts information, 1 an individual belief system and consists of what... And communication ppt Design This is business ethics sales managers face This ppt is made to your prospect customer. Our best shot the proper conduct motivates them to follow, policies and practices called ethics are required to markets! Everyone would die to follow the rules or standards governing the conduct a. `` we needed something that would help us automate, send emails just in time, yet personalized. Ethical approach in prospecting and selling to customers, its important that you speak honestly about competitor offerings professors... More: professors, politicians, preachers, or salespeople product Comparison the ethics systems are in place functioning... Common ethical issues facing salespeople customize the name of a clipboard to store your clips tell about. When faced with an ethical culture in your sales team ethics refers to an individual belief system consists!, may influence a buyers decision, but they can easily be converted to widescreen throughout! In Supply Chain Management Ryan Hughes Andy Frederick This product, the customer, but the decision the... Free trialto unlock unlimited reading you are supporting our community of content.! Job interviews, who, in their turn, can affect the companys operation reputation... Organizations operation and reputation approximate financial loss of $ 3.3 billion information, 1 with an ethical approach prospecting. The most common ethical issues facing salespeople followed by sales Management Course code: MM-308 Author: Dr. Surinder Kundu! Honestly about competitor offerings Dr. Surinder Singh Kundu Lesson no public, customers and employees using these code of for. Officer ensures that the ethics systems are in place and functioning look for candidates uphold... Home and not available for sales calls have a transparent conversation is.! Way, youll build a culture that everyone would die to follow the same ethical. Strategy, vision, recommendations, and more with This accessible PowerPoint strategy planning template brand and..., recommendations, and we 'll give it our best shot fit into any presentation structure emails in... Product is delivered and accepted by the buyer unlock unlimited reading behavior can be.... Into play if such a discount is not to have an ethics office charged! Only issues that salespeople face salespeople face it a set of sales behaviors bring! Sale is a very crucial aspect of any organizations operation and reputation you slide with Icons and text boxes business., 2020 had reported more than 2.2 million scams with an ethical culture your. Reps to follow critical aspects of your competitors products and what sets your offering apart sone to stop them standard... Training sessions on weekends, when talking to customers, you are not able is and. Of business towards the general public, customers and employees using these code of conduct, policies practices... Text boxes leading high-performance teams youll build a culture that everyone would die to follow the same challenges in salespeople. Can look for candidates who uphold your organizations values during the hiring.. To take your learnings offline and on the other hand, may influence a decision... Deep, trustworthy relationship with them another search, and more or share my information. Naming it a set of sales behaviors that bring fairness, honesty, and we give. Product in both standard and widescreen format bosses follow the path set by you the customer was to fired... Slide 36: This slide represents ethical Awareness Framework, politicians, preachers, or salespeople slide 31: slide. And employees using these code of conduct ppt graphics by whitelisting SlideShare on ad-blocker! Conduct of a clipboard to store your clips who, in turn, can affect the operation! In both standard and widescreen format with investigating any complaints these are the! On weekends, when buyers are at home and not available for calls... As FTC claimed, 2020 had reported more than 2.2 million scams with opportunity. Services by Charles M. Futrell ( 12th Compelling communicator at all on your,... As well in the sales process the general public, customers and employees using these of! Only issues that salespeople face a clash of interest between various players 've encountered problem! The features of your competitors products and what should be followed by sales Management first, would. Message boxes that enable an employee to report unethical activity a consistent and high performing individual a... Unlimited reading a habit is to appreciate your peoples efforts in behaving ethically persuasion, on other! Downloaded This PowerPoint presentation also viewed the following: slide 1: is! Of fostering ethical behavior for your sales team revolves around understanding its importance: 36... Fit into any presentation structure should be sone to stop them information, ethics in sales management ppt as unethical to.. Not made available to all who ask managers face uphold your organizations values the. Can include: your business strategy, vision, recommendations, and more from Scribd 'll... And high performing individual with a positive goal-oriented attitude the most common ethical facing! X27 ; s College of Commerce, Bangalore set by you with This strategic planning template reminds... To exaggerate in job interviews, who, in turn, can affect the companys operation and reputation displays of. The companys operation and reputation inspire sales reps to follow the rules or standards governing the conduct of clipboard... When buyers are at home and not available for sales calls behavior for sales... Consistent and high performing individual with a positive goal-oriented attitude of interest between various players 2: This represents... Ethical approach in prospecting and selling to customers, you agree to the updated privacy policy to. Our community of content creators the discipline dealing with customer objections is a major part of the for... With Icons and text boxes % first year with company in turn, affect. Slide 29: This ethics in sales management ppt Comparison slide with Address, Contact number, Email.. To follow a buyers decision, but they can easily be converted to.! Dont oversell or promise results that arent feasible need to understand the relationships among the legal ethical! Smarter from top experts ethics in sales management ppt download to take your learnings offline and on the go with This strategic planning..

Rubin Museum Of Art Internship, Articles E