*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses or is terminated for any reason, access to these portions of the Site will be immediately disabled and any content contained therein (including, for example, access to music and choreography videos) will no longer be accessible to that person. This is NOT a contract that I am obligated to maintain for a duration; this is a subscription that I am entitled to cancel at any time. They are scam artists and I would like my money back for the months of *** through October of this year (and anything beyond- I'm assuming they will still bill me for November as well- I haven't seen one email following up our very heated conversation yesterday confirming that they have been billing me in error for months). Similar to the rule surrounding membership holds, content released while not a member of the *** program is not made available. Livestream via Zoom. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. After I already made a purchase, I called customer service to request for exchange. You may also terminate this Agreement at any time by ceasing to use the Site. The customer can either transfer to another ITC that will be more convenient or not take an ITC and receive a refund for the course. These portions of the Site, which include, but are not limited to, the ZIN NOW platform, are only accessible to Members who are eligible and remain in good standing. I've been a ZIN Member since Jun 2014 and I absolutely love teaching Zumba classes. How do I know what version of the app I am on? ZUMBA DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS OR OTHER INFORMATION THAT MAY BE MENTIONED ON THE SITE, INCLUDING IN ANY MATERIALS. I have called your customer service team and they are not in charge of cancelations. WebSubmit Cancel. We have reviewed this case and we are not able to add the requested material back to the members account. ZIN Since SYNC Since. (order #A110UMP-220606173447, order total $74.82) but instructed me to place a 2nd identical order, use the code, and then return the 1st order upon receipt (Order A110UMP-220606175045 order total $59.46). License to Teach Indefinitely We expressly disclaim any liability for such organizations, events or individuals. To play your playlist without interruption, go to your playlist and click the OFFLINE toggle. The following are Zumbas registered trademarks in the United States: ZUMBA, ZUMBA FITNESS, STRONGNATION, ZUMBA GOLD, ZUMBATHON, ZUMBINI, ZUMBA SENTAO, LET IT MOVE YOU, Z-DRI, SHAKE SHAKE SHAKE, ZUMBA SHAKE SHAKE SHAKE, PLATE BY ZUMBA, among other terms and logos. With the app, you can: The app is exclusively available to ZIN Members, You can download the app from the Google Play store (Android) and App Store (iOS). Hello? Also see Does my iTunes song have restrictions FAQ question as a possible issue with your song). I contacted the instructor again, along with HQ via email and requested that Zumba credit me for this 5/21 class (even though I am still going to attend because the flight is paid for) and an additional future class (approximately a $300.00 value) for the inconvenience, last minute cancellation and additional airline expense incurred. We expressly disclaim any liability for such Feedback. ! ZIN Since SYNC Since. What happens if I put my ZIN account on hold? WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . WebFor matters related to the Europe Shop, you may contact us via the phone numbers or form above, or you may email us at support@zumba.com. * Location. Click on each logo for more information and instructions on each payment method. The registered address of Zumba I'm Naomi Swanson, and I live in Greenville, TX. We have tried for many months (at least 9) to cancel our subsciption to Zumba Fitness. Billing will resume automatically on March 2nd at the typical monthly rate until notified 30 days in advance of any membership status updates. Weball rythims. Once youre there, you can click on the filter on the top right of the screen and turn OFF the ZIN music filter. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. No exchanges or refunds are allowed during final sales. She will no longer be charged for her daughters membership. Saturday, April 22, 2023. With that said as a courtesy, we will refund the charges from May - October. BBB Business Profiles generally cover a three-year reporting period. Before you call, please make sure you understand how this date is maintained per the following: How are my ZINversary dates and perks determined? As a recommendation Membership Lite is for locals with 350 or less members while Membership Suite is for locals with membership larger than 350. Our policy as noted above is that all cancellation requests are done via the phone not via email. If you believe another user is violating the Terms, you may notify us, and we will work in good faith to resolve such issues. A still camera can be used. You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource or Content contained on the Site. Make sure your entire body is in view of your camera. As a matter of policy, BBB does not endorse any product, service or business. We provided our phone number and asked her to call us to proceed with her request. Your B1 training gives you an instructor license for 6 months, but as a ZIN Member, your license will never expire. You can use this same filter when you are adding a song to a playlist. Zumba Gold classes are the best! Looking for more fitness inspiration? Put the phone on the floor against the wall at a tilt. Once we receive the item back we will proceed with the refund. They simply said I needed to wait. I'm Ashley Dunworth, and I live in Rio Rancho, NM. In such situations, your rights to use such Content are strictly limited to the rights expressly granted by Zumba in such situations. You don't have to download content, leaving storage space available on your device. Note that complaint text that is displayed might not represent all complaints filed with BBB. Learn More. Sitejabbers sole mission is to increase online transparency for consumers and businesses Sitejabber has I shouldn't be put at a disadvantage by their marketing "decisions". Annual and weekly memberships need not be cancelled because they will expire when their time period elapses. When I went online to return the items in the 1st order, the system told me that not all items were returnable!! ZIN Since SYNC Since. All counter notifications must include responsive information to what is set forth above including any required statements or signatures. In that regard, you agree that you must evaluate, and bear all risks associated with, the use of any Feedback, that you may not rely on said Feedback, and that under no circumstances will we be liable in any way for any Feedback or for any loss or damage of any kind incurred as a result of the use of any Feedback posted, emailed or otherwise made available. I will always go to Zumba classes and dance my heart out, but I will never be an instructor for this company again! They merely receive customer's messages and send to the proper department. Beyond that there is no further compensation for this customer. These Terms and your right to use the Site will take effect at the moment you install, download, access, or use the Site or Materials and is effective until terminated as set forth below. 3. The Site and Content are the property of Zumba Fitness, LLC, and its licensors and are protected by United States and International Copyright laws. Zumba reserves the right, in our sole discretion, to edit any Submission and to choose to include or not include such Submission on the Site or otherwise use the Submission. Buying Zumbawear through official international distributors is recommended to people that live in these territories because they: Currently, there is no catalog for Zumbawear merchandise. Meanwhile theyll leach $40 from your bank account every month. WebiPhone. The Zumba Ai technology requires a lot of power and speed in order to properly function. Make sure it is on. The reason is simple: Every class feels like a party! I've been a ZIN Member since DEC 2019. In the United States, Zumba instructors earn an average annual salary of $40,332 or $19 per hour. We have reviewed this case and see that there was indeed a issue with the refund and it did not go through when we initially processed it. Hey everyone! WebHello! For additional details and terms of use specific to the ZIN NOW platform, you should read the information contained on the ZIN NOW FAQ page (available in the ZIN NOW platform), such information being incorporated into these Terms by reference thereto. This Site is controlled and operated by Zumba Fitness, LLC, located at 800 Silks Run, Suite 2310, Hallandale, FL 33009. When creating a video playlist, what videos are available to me? Submitting a response indicates a willingness to work with customers to make things right. In Trade-Ideas Pro version 2.0 the Odds Maker will be visible in every window. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The reason is simple: Every class feels like a party! I am a ZIN but I recently hurt my knee and I am unable to instruct at the moment. This is my current problem. Mohsin Syed is one of Mumbais most visible fitness icons. WebI've been a ZIN Member since Aug 2015 and I absolutely love teaching Zumba classes and fitness in general. I was never advised of this and should not be forced to keep items that I was specifically told I could return. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. Cancelling would mean you dont pay anything per month but they threaten to make you pay a lot of money to reinstate it later. You further represent and warrant that your Submissions do not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." No, the ZIN DJ app does not integrate with the new ZIN Play App. I've been a ZIN Member since Oct 2019 and I absolutely love teaching Zumba classes. The reason is simple: Every class feels like a party! Last week, I called and left a voicemail after being on hold for about a half hour. Media playback is interrupted when casting Fire TV device. There are much more important aspects in terms of relationship with customers than always bringing their policies. Click on the 3 dots next to the song you cannot access. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . Complaint: 16979494I am rejecting this response because: Even though Zumba didn't make an advanced annoucement about "maintenance" for that period of time, and still "rules" might be enough for Zumba to justify their actions in my case, it certainly was not a pleasant experience to me that all of a sudden, the videos were removed from my file. 16 complaints closed in the last 12 months. Go back into your playlist, and remove the other forms of media. The above exclusions apply to you to the extent permitted by applicable law. I will be teaching dance classes, but not Zumba anymore. Location. 9:00 am - 5:00 pm PDT. Got questions, don't hesitate to drop me a message! Make sure to ensure that the new song downloaded and you got the READY FOR CLASS pop up after you added it to the playlist. IF YOU DO NOT AGREE WITH ANY TERMS, YOUR SOLE REMEDY IS TO DISCONTINUE USE OF THE SITE. To receive your ZIN discount, please follow these steps: We are so glad to hear that you'd like to join the Zumba Instructor Network! * Location. LISA ROY We are more powerful when we EMPOWER each other! WebSubmit Cancel. I am a ZIN but I recently hurt my knee and I am unable to instruct at the moment. 3. How long will my playlists, music and videos be available? Categories. The reason is simple: Every class feels like a party! You can always make those changes and put your playlist back in offline mode. When the person answered the phone, I told him I needed to cancel my membership and he said, "Hello? WebHello! Zumba will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. I blocked my card after knowing its a scam. All available Instructor Trainings are listed at Instructor Trainings. What happens if I end my ZIN membership? WebI've been trying to cancel my membership for more than a week. Community Support You may view the content on the Site on your computer or other internet-compatible device. I pointed out that their representative was the one who advised me to place two orders with absolutely no mention of how some items are not returnable and how I am now having to pay for both charges as my card **** is in. The member will receive an email confirmation within 5-7 business days. These materials are not available anymore. and to my fellow ZIN members, you can check this thread that I have posted on the zumba forum. Come join me, you will have a blast! Let me check your account status.blah blah blah." Check that the phone and Fire TV Stick are connected to the same WiFi network. I'm Safia Abdulgasem, and I live in Aurora, CO. not get reimbursed at all. WebSubmit Cancel. Zumbareserve the right to make all final decisions as to what is considered proper and improper. Unplug the power cord or adapter for three seconds, and then plug it back in. I am so upset right now and need my money. I felt like they weren't being completely honest with me. Una manera de poder transmitir mis "good vibes" y la forma ms saludable de liberar el estrs que genera el da a da, transformando cada clase en una fiesta!. Any distribution, publishing or exploitation of the Site, or any Content, code, data or materials on the Site, is strictly prohibited unless you have received the express prior permission of Zumba or the applicable rights holder. Cancellations can only be made by phone. Any third party domain names, URLs, trademarks or logos appearing on the Site or in the Content are the sole property of their respective owners. Come join me, I guarantee you will have a blast! WebZumba. Licensed to Teach. We will reply to your e-mail within 24 hours. What can I do? But couldnt pay 6 months term because its blocked already and they keep pestering me with emails. Take your Basic 1 Training. International Association of Better Business Bureaus. 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And put your playlist, how to cancel zumba zin membership videos are available to me the International of... Restricting access to such information and instructions on each logo for more a! Have to download content, leaving storage space available on your device made purchase... The right to make things right cancel our subsciption to Zumba classes I guarantee you will have a!. Messages and send to the rule surrounding membership holds, content released while not a of.