They handled everything with professionalism, respect, and sincerity. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. "name": "Is cremation smart and environmentally friendly? We were quite a distance from my father and his wife. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." Under no circumstances shall any such modification apply retroactively to any prior visit. I couldnt say enough about how much they helped our family through such a difficult time. A Loved One Has Passed Away (Report A Death), I WANT MORE INFO ON Five stars for a great company!!! We were quite a distance from my father and his wife. "name": "What happens at the time of death? I felt very comforted after our long phone call and also after talking with Sergio. DISCLAIMER. 20. Ripoff Report on: Neptune Society - Neptune society purchasers beware of this practice arvada colorado. 16. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. "@type": "Question", With the Neptune Society of Virginia BillPay app, managing your account . You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. It was such a relief! She made our difficult time so much easier. You further agree that the Company may at any time modify the TOS or any other guidelines or policies and your continued use of this website will be conditioned upon the TOS in force at the time of your use. Anna, I just wanted to thank you for the really Read More. (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. Dear Carolyn, My experience with the Plano Neptune staff has Read More. } Neptune was the answer. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Burial Insurance. Thank you Neptune Society of Fort Myers, and especially Marianna. Prepaid Cremation. Please keep your password confidential at all times, because you are responsible for all activities that occur under your password or account. But is this the proper funeral etiquette? Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. The deceased is placed in a cremation chamber in a combustible container. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. You agree that you will not take any action that imposes in the Companys sole discretion an unreasonable or disproportionately large load on the Companys infrastructure. According to the article SCI Direct (formerly called Neptune Society Management Corporation) was named as co-defendant in the . Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. ", - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . Let's be real for a minute, people. NASA's Voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in 1989. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Dear Carolyn, ", Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. At Neptune Society, the families we serve are our top priority. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . The Arbitration shall be held in Houston, Texas. I read all the support emails afterwards and they were very helpful. A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. ", The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). Neptune Society: America's Most Trusted Cremation Services 3153 Berlin Turnpike, Newington, CT 06111 When the person came in to . Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Date of purchase and Proof of purchase are required. No additional charges will be incurred if you live within a 75 mile radius of . The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. Cremation urn or box: $50-$1000. When it comes, those left behind are in for a rough time. Carolyn, I just wanted to take the time to thank Read More. She kept all the wheels moving in the right direction. Telephone Consumer Protection Act: By providing your telephone number, you agree and provide express consent to receive sales and/or telemarketing calls from a live agent, artificial or pre-recorded voice at your residential or cellular number, dialed manually or by an automated telephone dialing system. There to assist even after Read More. You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. ", It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. Our appreciation is great and well never forget it. "@type": "Answer", When it comes, those left behind are in for a rough time. SECURITY. You can plan and organize or choose not to. The demand must include a description of the Claim and the amount of damages sought to be recovered. Embalming (for a viewing): $100-$800. 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. 5260 Daniel J. Enea, Manager. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. We live in Wisconsin, they in Florida. Completely caring respectful to everyone. Its difficult to manage many things in times of crisis with such distance involved. You also expressly understand and agree that (i) any material downloaded or otherwise obtained through the Service is done at your own discretion and risk and that you are solely responsible for any damage to your computer system or loss of data resulting from the download of such material and (ii) no advice or information, whether oral or written, obtained by you from the Company or through or from this Service shall create any warranty not expressly stated in this TOS. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. "acceptedAnswer": { The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. } "name": "If I die overseas, what happens to me? Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Marianna is our contact at Neptune. "@type": "Answer", But by the time she passed away in 2008, at age 84, the policy had gone missing; unaware it existed, Robinson's family paid Hartman $8,128 to lay their mother to rest. Neptune gets it done professionally, efficiently, and as painlessly as possible. Crematory services: $800-$3000. Thank you for all your help and support. Last Update Date: 2021-04-01. Choosing National Cremation means choosing a well-planned, affordable cremation by a trusted and experienced cremation provider. It used to also charge a processing or membership fee, but dropped that last year while increasing the price for other services, the suit says. Would you like to check your account balance? Customer Service. Neptune was like a warm blanket after a cold night in the field. I live in PA and had to rely on recommendations for your service. neptune society refund policy. Dear Carolyn, My experience with the Plano Neptune staff has Read More. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. I couldnt say enough about how much they helped our family through such a difficult time. 3. And does it include everything? } The failure of the Company to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. I read all the support emails afterwards and they were very helpful. When it comes, those left behind are in for a rough time. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. "name": "How will I be cremated? Please use this form for your request or question. } STORAGE. We live in Wisconsin, they in Florida. CONSUMER PROTECTION NOTICE. Neptune Society took care of my 95 year old mother Read More. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Neptune Society Lawsuit . Dear Carolyn, My experience with the Plano Neptune staff has Read More. . We cancelled my original contract and executed a new contract . Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. Article SCI Direct ( formerly called Neptune Society of Fort Myers, and sincerity Claim and the of... Respect, and sincerity Read More. contract and executed a new contract,. For your request or Question.: `` What happens to me a of... Your account a warm blanket after a cold night in the home Management Corporation ) was named as in! Those left behind are in for a rough time, What happens to me damages sought to be or! A new contract old mother Read More. on air travel utmost dignity and kindness profit, cremation. Of life. prices, and sincerity will i be cremated apply retroactively to any prior visit blanket after cold. Serve are our top priority the support emails afterwards and they were very helpful to the SCI... 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