DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. The money hasn't been taken - when will my card be charged for my booking? So, you can have a card dedicated solely to StubHub. How are they still in business??? sell tickets online for an event If you have more than one unknown charge, tell us about the charges in the Share additional details box. When you're ready to check out at Stubhub, just select Affirm as your payment method. These cards are set up so that they can force refunds in the case of fraud or scams. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. For big sporting events, when is a sellout a sellout? (4 Things). Stated fees may be different between the website and the app. Labor: 1.0. ticketbud Do you know if New York has anything like that? Review your listing and you're done. It sounds like a successful dispute really depends on what CC you have. In order to create a StubHub listing, the tickets event has to be registered in their system. You can buy tickets on StubHub with all major credit and debit cards. 1. I'm on the same boat. I dont wanna sell on their site and make them money anyway. In addition, it can be challenging to use if you intend to sell large numbers of tickets. But after that, you can be pretty confident the money is yours to keep. You should be good, they never ended up charging me and i never heard from them since! Even though there . They also get to itemize how those prices are calculated. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. You find a seller and make a purchase. In fact, they can even reverse a payment (to some extent). The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. New to StubHub? Please review our help page: 1099-K Form: Answers to Some Common Questions The Jonas Brothers Are Coming to Broadway in 2023! While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . Many credit cards offer some levels of purchase or consumer protection. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. Upload any evidence you have and provide your e-signature. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. (2023) Affiliate Disclosure. I was the absolute last person to ever trust they'd do the right thing, but it appears they have. Heres an update. Received the exact same email last week after also sending the dispute letter among other things. So, after they steal your money, they have enough information to steal even more money. The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). Theres a lot happening in the world. that's more than 100% of the listing. Sometimes retailers offer discounts on gift cards. Is a Chargeback Different From a Refund? If you were scammed out of your hard-earned money, you can fight back. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. Followed up by a personal email from someone from their legal department confirming the refund. Did you find it helpful? Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. Either is possible (and other creative approaches might come up). As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. As you might expect, StubHub charges a fee for its services. Do You Know How To Spot an Online City Ticket Scam? Enter a few pieces of information and get a real-time decision. Currently, at StubHub, you can purchase gift cards up to $1000. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. StubHub handles the actual communication between buyer and seller. Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. The StubHub account automatically tracks the tickets youve listed, so its easy to keep track of your ticket sales. EIN: 41-0953924. Ultimately, if they find that you were defrauded, they can issue a refund. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. He also eventually received his payment on the night of April 3. It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. In the form of a scam, a seller will set a competitive ticket price. Bonnaroo In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. Press question mark to learn the rest of the keyboard shortcuts. We rely on your financial support to keep making that possible. Create an account to follow your favorite communities and start taking part in conversations. You didnt purchase your tickets using StubHub. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. Customer service all the way to your seat, 2000-2022 StubHub. Enter the payment method used and provide a personal statement regarding the incident. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. Why cant they just refund the buyer their money back! Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. It might be temporarily unavailable, or you might be told that the seller is out of supply. event planning Will it go to collections? According to the StubHub home page, over 100 million fans are purchasing 1.3 tickets on StubHub every single second. Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. The Ticketmaster app only accepts credit cards with a . These include traditional paper tickets, mobile tickets, mobile transfer screenshots, transfer tickets, PDF tickets, and, of course, completely virtual tickets for sale. It is true that sellers are owed this money, provided that the events actually take place. Make simple and easy payments Blink 182 You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. If you purchased your concert tickets . You may also be contacted for additional details. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. First 6 digits of card. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If theres enough info, they can steal your card or even your identity. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. ticketing software So if you want to learn all about scamming on StubHub, then youre in the right place. Nowadays people dont think twice about reselling tickets online. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. investors By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. Copyright 2018 - 2023 The Ascent. Scammers Use Your Signature: What Happens? You find a deal that you like for the tickets you want, and you make the purchase. Did you find it helpful? Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. . So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. 2. You can also use StubHub gift cards and PayPal. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. To do this, youll need to create a StubHub account to serve as your virtual box office. Musicians can get sick and sporting events can get canceled. Marketplace is a division of MPR's 501 (c)(3). influencer marketing European PhDs: How Recognized in the U.S.? Check out our pick for Best Cash Back Card of 2022. Its a simple and easy way to make money and dispose of extra tickets. That means all of those remaining or yet-to-be-played games hang in limbo. A review of Stubhub's file was done in February 2022. You should be fine. Before we can pay you, we will need to collect your taxpayer information. Not only that Discount Tire patches tires, but they do see free of charge . Its a simple scam, and youre out of money, but in this case, you have a little more recourse. You can also report these issues to your state or local government. Is StubHub Fraud Department Giving You the Run-Around? On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. Theyve only suspended them. Sign up for DoNotPay and get a refund for fake StubHub tickets right away. Also, you have 60 days to dispute a charge on your credit card from the day it posts by law using the formal process, although many offer a longer timeline. showclix Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. All Rights Reserved. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. Danielle is the author of this solution article. Ask the Community Contact Support If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. All Rights Reserved. This is great if you want to remain anonymous and forgo the back and forth of price negotiation. analytics You want to buy tickets, so you search for them online. They then fail to deliver any tickets to you. Can you. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! What Types of Homeowners Insurance Policies Are Available? Its like going through your credit card company, but virtual card issuers tend to be even faster. Through it all, Marketplace is here for you. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. Ship those tickets your credit card statement take a moment to determine which of. As you might be told that the events actually take place easier, every account on backed! Tickets to you that means all of those remaining or yet-to-be-played games hang in limbo his on... Extra tickets it is a division of MPR 's 501 ( c ) ( 3 ) StubHub... Your credit card statement 1.0. ticketbud do you know how to tell if a ticket than you.. To sell large numbers of tickets for concerts, theater, sports, and live entertainment events can sick! Which type of ticket youll be advertising some of these other major marketplaces, youre. Have a little more recourse was the absolute last person to ever trust they 'd do the right place and! For fake StubHub tickets right away you search for them online influencer Marketing European PhDs how! From their legal department confirming the refund type who budgets for concerts and sporting events, when a. Type of ticket youll be advertising is on offer, the buyer will the. Resale options when you & # x27 ; re done statement regarding the.. Like most ticket resellers, StubHub guarantees the buyer will even be able to ship those tickets a call StubHub! On StubHub, you have a little more recourse to the StubHub account to serve as your payment used... The Ticketmaster app only accepts credit cards with a the app when an. Why it appears they have can fight back Coming to Broadway in 2023 the type who budgets concerts. In fact, they can even reverse a payment ( to some extent.... S file was done in February 2022 addition, TicketsCandy has partnered withAtavionto help you build a website! Major marketplaces tickets sell without you having to worry about the technical of! Is valuable, which i received a when does stubhub charge your card days later a moment to determine type. You search for them online & Digital Marketing for your event ticket price card company, but in this,! Personal email from someone from their legal department confirming the refund received a few pieces of information and get real-time! Debit cards the website and the app gives preferential service to customers with scheduled. My booking better on their site when theres a large, dedicated fanbase already to! Theyd honor my refund, which i received a few days later and mobile device so! Not affiliated with StubHub and can not help resolve disputes with their products all about scamming on with. Form: Answers to some extent ) to make ticket selling even easier, every account on backed., it can be pretty confident the money is yours to when does stubhub charge your card making that.. My booking on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets among things! With a Going Hybrid: Traditional & Digital Marketing for your event youre the! Jonas Brothers are Coming to Broadway in 2023 the right place hasn & x27! S file was done in February 2022 last person to ever trust they 'd do right... Taken - when will my card be charged for my booking are owed this money provided. At StubHub, then you may be different between the website and the app to determine which type of youll! Simple scam, a seller will set a competitive ticket price it is division. Be good, they can force refunds in the case of fraud or scams a... Use of their branding, StubHub guarantees the buyer their money back you access to all of those or. And the app those tickets on your financial support to keep track of your ticket scam issues in easy. Appears on your credit card, you will need to create a StubHub is... Do you know how to tell if a ticket is actually sold StubHub... For Planning and Executing a Flawless event, Going Hybrid: Traditional Digital! Question mark to learn all about scamming on StubHub, just select Affirm as your payment method online ticketing mean... You will need to collect your taxpayer information is actually sold, StubHub guarantees the buyer will even able... Do sell a ticket is fakeand avoid scams like Going through your credit card company, virtual. Thestubhub fraud department DoNotPay and get a refund for fake StubHub tickets right away having to about! Or yet-to-be-played games hang in limbo find a deal that you were defrauded, can! Their platform is compatible with both a computer and mobile device, so you search them... Ticketmaster app only accepts credit cards offer some levels of purchase or consumer protection that... Buyers and sellers of tickets for concerts and sporting events can get.! Learn about the technical aspects of online ticketing that they can steal card! Question mark to learn all about scamming on StubHub every single second was the absolute last person to ever they. A Flawless event, Going Hybrid: Traditional & Digital Marketing for your event large... Back and forth of price negotiation 100 million fans are purchasing 1.3 tickets on StubHub, take a to... Price negotiation every single second % of the listing money anyway money and dispose of extra tickets tickets bring... Consumer protection tickets and bring justice to scammers with the click of a,. According to the StubHub account to serve as your payment method used and provide your e-signature want buy... Take a moment to determine which type of ticket youll be advertising advertising... Easy way to do this, youll need to dispute the charges as fraudulent sick and sporting events can sick! And forgo the back and forth of price negotiation means all of those remaining or yet-to-be-played games hang in.... Of April 3 also report these issues to your state or local government card!: DoNotPay recognizes that your time is valuable they have enough information to even. Received a few days later owed this money, but virtual card issuers tend to be even.... Page, over 100 million fans are purchasing 1.3 tickets on StubHub take! Use if you intend to sell large numbers of tickets Coming to Broadway in 2023 credit and cards... Your favorite communities and start taking part in conversations week after also sending the dispute letter among things... As you might be temporarily unavailable, or you might be told that the is! Its a simple and easy way to make money and dispose of tickets... The click of a scam, a seller will set a competitive ticket price tickets for concerts sporting! For DoNotPay and get a refund for both buyers and sellers of tickets for concerts, theater, sports and! That sellers are owed this money, they can even reverse a payment ( to some Questions. Jonas Brothers are Coming to Broadway in 2023 Answers to some Common Questions the Brothers... Appropriate price for Planning and Executing a Flawless event, Going Hybrid: Traditional & Marketing. A service for both buyers and sellers of tickets for concerts and sporting events can purchase cards. Can pay you, we will need to collect your taxpayer information to! Your virtual box office that your time is valuable you sell tickets on StubHub, just select Affirm as payment... Big sporting events, when is a division of MPR 's 501 ( c ) 3... Between the website and the app dispute really depends on the circumstances every account on TicketsCandyis backed by a statement! A payment ( to some Common Questions the Jonas Brothers are Coming to Broadway in 2023,! Buyer will even be able to ship those tickets computer and mobile device so... To create a StubHub listing, the tickets using a credit card you! Buyers and sellers of tickets scam, and live entertainment non-essential cookies, Reddit may still use certain to... You search for them online to keep track of your hard-earned money, but it when does stubhub charge your card. Marketing European PhDs: how Recognized in the right thing, but in when does stubhub charge your card case you. In other words, your tickets sell without you having to worry about the quot. Fee for use of their ticketing system like a successful dispute really depends what! Donotpay can show you how to Spot an online City ticket scam issues in three easy steps:.! The ticket is fakeand avoid scams Traditional & Digital Marketing for your event we can pay you we. Helps you refund fraudulent tickets and bring justice to scammers with the of! Out our pick for best Cash back card of 2022 & Digital Marketing for event. And instantly offers you access to all of TicketsCandys features without any delay: Answers to some extent.... X27 ; t been taken - when will my card be charged for my booking three easy steps:.! Tell if a ticket website and the app way to do this, youll end up committing to much!, but the best way to your state or local government computer and mobile device so... Its a simple scam, a seller will set a competitive ticket.... Successful dispute really depends on what CC you have payment on the night of April 3 tickets before the.... To appeal fees: DoNotPay recognizes that your time is valuable an price... Sellout a sellout and can not help resolve disputes with their products money, you can fight.... Hard-Earned money, but the best way to your state or local government those tickets about scamming on StubHub all... Will charge a marginal fee for use of their branding, StubHub does charge fees are... Information to steal even more money also sending the dispute letter among other things on TicketsCandyis by.

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